Introducing new technology into fraud investigation teams presents clear challenges. Investigators often resist change when tools feel imposed. Legacy systems may not integrate easily. Training can be neglected. The result is that promising tools are… Managing Technology Adoption in Fraud Investigation Teams
Insurance fraud costs the industry billions each year. And while technology has helped process claims faster, it has also given fraudsters more tools to manipulate the system. Today, insurers are not only fighting inflated claims… Top Insurance Fraud Trends and How to Tackle Them
Fraud, misconduct, and regulatory breaches pose serious risks to any organisation. In industries like insurance, the ability to handle these issues quickly and effectively can make a measurable difference. An Investigation Case Management Tool helps… Why Every Insurance Team Needs an Investigation Case Management Tool
Each year, insurers face growing losses due to fraudulent activity that remains unreported or undetected. While some cases are detected and investigated successfully, many go unnoticed or are identified too late. The consequences of missed… The Hidden Cost of Missed Insurance Fraud
If you work in insurance fraud investigation, you know the job is never simple. Between tight timelines, mounting pressure, and the constant stream of suspicious claims, it can feel like the work never ends. And… The 3 Most Frustrating Parts of Insurance Fraud Investigations – and How Smart Teams Handle Them
Insurance fraud is a major issue in the UK, costing the industry an estimated £1.1 billion annually, according to the Association of British Insurers (ABI). This financial loss impacts insurers and policyholders alike, leading to… The Role of Audit Logging in Insurance Fraud Management
Fraud is a growing problem that costs businesses in retail, insurance, financial services, and other industries billions of dollars every year. For example, according to Juniper Research in 2023, companies in the e-commerce sector lost… Understanding Fraud Risk Management and Strategies to Mitigate Fraud
Insurance fraud is a growing problem, costing companies billions of dollars every year. Fraudsters are becoming smarter, using advanced techniques to exploit loopholes in processes. To stay ahead, insurance companies need strong fraud management systems.… Top 10 Features of a Great Insurance Fraud Case Management System
Insurance fraud is a pervasive issue that affects the entire insurance industry. One critical aspect of managing insurance fraud is effective referral management, which involves identifying, tracking, and investigating potential fraud cases. However, referral management… Common Challenges in Referral Management for Insurance Fraud and How to Overcome Them
In the UK insurance industry, a silent war rages against organised fraud rings. These sophisticated criminal networks syphon billions of pounds annually, driving up premiums and eroding trust in the system. Yet, despite the significant… The Role of Referral Management in Detecting Organised Insurance Fraud Rings