Gathering reliable evidence is the backbone of every investigation. For insurers, law enforcement, and legal teams, the quality of collected evidence directly influences whether a claim is paid, challenged, or successfully prosecuted. Strong evidence helps… Enhancing Evidence Gathering to Improve Investigation Quality
Introducing new technology into fraud investigation teams presents clear challenges. Investigators often resist change when tools feel imposed. Legacy systems may not integrate easily. Training can be neglected. The result is that promising tools are… Managing Technology Adoption in Fraud Investigation Teams
Fraud prevention is essential for customer-focused industries like insurance, finance, and retail, yet it must not undermine service quality. Customers expect seamless service, and businesses cannot compromise on security. The real challenge is to create… Balancing Fraud Prevention with Customer Satisfaction
Motor insurance fraud in the UK has reached a level that demands focused attention. In 2024, insurers detected fraudulent motor claims totalling £501 million. This figure highlights the growing sophistication of fraudulent schemes—from crash manipulations… Motor Fraud in 2024: £501 Million in Detected Claims and Rising Trends
In modern fraud prevention, the Special Investigation Unit (SIU) plays a pivotal role in safeguarding insurers from escalating threats. But legacy systems, disjointed processes, and manual workloads continue to weigh down investigation teams. Technology offers… Streamlining SIU Workflows: 5 Ways Technology Eliminates Manual Investigation Tasks
Proactive fraud prevention has moved from operational nice-to-have to board-level imperative. When bogus claims slip through the net they erode margins, inflate reserves, and push combined ratios in the wrong direction just as solvency and… The True Cost of Undetected Insurance Fraud: A CFO’s Guide to Loss Prevention
Fraud, misconduct, and regulatory breaches pose serious risks to any organisation. In industries like insurance, the ability to handle these issues quickly and effectively can make a measurable difference. An Investigation Case Management Tool helps… Why Every Insurance Team Needs an Investigation Case Management Tool
Each year, insurers face growing losses due to fraudulent activity that remains unreported or undetected. While some cases are detected and investigated successfully, many go unnoticed or are identified too late. The consequences of missed… The Hidden Cost of Missed Insurance Fraud
If you work in insurance fraud investigation, you know the job is never simple. Between tight timelines, mounting pressure, and the constant stream of suspicious claims, it can feel like the work never ends. And… The 3 Most Frustrating Parts of Insurance Fraud Investigations – and How Smart Teams Handle Them
Insurance fraud is a major issue in the UK, costing the industry an estimated £1.1 billion annually, according to the Association of British Insurers (ABI). This financial loss impacts insurers and policyholders alike, leading to… The Role of Audit Logging in Insurance Fraud Management